Supporting a more coordinated health care experience for patients, care teams and health system partners
The BC Digital Referrals & Orders (DRO) program will enable care teams to send, receive and track referrals, diagnostic orders, and special authority requests electronically across the health system.
This shift reduces reliance on fax and paper-based processes while improving timeliness, traceability and information quality.
By creating a connected provincial ecosystem for referrals and orders, DRO will help care teams coordinate care more effectively while giving patients greater visibility into their referrals and a more seamless care experience as they move through the health care system.
DRO is being introduced across the province through a phased approach for both community primary care and specialist clinics, and health authorities.
- Community clinics will be invited to onboard as rollout progresses by region, focusing initially on Vancouver Island.
- Community clinics who previously began onboarding will be contacted to resume, focusing initially on Vancouver Island with the rest commencing in Fall 2026.
- Community clinics in the Lower Mainland and Fraser, followed by Interior and Northern, will be onboarded in waves over the next several months.
- Health authority planning is underway with BC Cancer, Medical Imaging, Labs, and Primary Care partners, with detailed onboarding schedules to be confirmed. Early engagement and readiness work will begin over the next 12-24 months to support a coordinated provincial rollout. Learn more here.
Intake forms are accepted anytime, however if we are not yet working in your geographic area, you’ll be contacted when it’s your turn to onboard, with step-by-step guidance and support throughout the process.
Wait times are decreasing at a Langley-based surgical clinic thanks to a centralized referral system. Learn how this streamlined approach is helping patients access care sooner and how it may shape referral practices in BC.
Learn more
eReferrals is now active across the province, enabling health care providers to send and receive digital referrals and orders, creating a more connected, efficient and patient-centered experience.
Learn about eReferrals
Stay connected with the latest news, tools, and innovations shaping digital referrals in British Columbia. Be in the Know with DRO is a monthly webinar series that brings together physicians, MOAs, and clinic staff to explore new features, learn practical tips, and hear updates from the Digital Referrals & Orders program. Each session offers a chance to build your knowledge, ask questions, and discover how digital referrals can support more coordinated, efficient care.
Register for sessions
We are currently onboarding community clinics across Vancouver Island.
We invite you to share your thoughts, experiences and suggestions with us.
